Worth the wait
Matrix redid our basement a few years ago, so I was confident that the work would be impeccable. They did not disappoint! They added a bathroom in my basement which involved a TON of custom woodwork, drywall, and plumbing. They built in several soffits and a custom shower door to maximize the ceiling height. They refinished all the trim work and make it look like the bathroom has been there the entire time. The job did take several months to complete but I am aware of the shortage of contract workers right now, so as I stated, it was worth the wait! Rico, my general contractor was great at answering my questions and accomodating my requests. He treated me with respect and never talked down to me because I do not know are the jargon. Some in the industry tend to do that, but not Rico. He was dedicated to the project and accessible as well as being responsive. Well done Rico and team!
Great bath remodel job
The team of two did a great job with our remodel. Done in about 1 1/2 days. Definitely will be recommending Matrix for our family and friends.
Amazing customer service
Steve was amazing through the entire process. He was completely transparent, personable, knowledgeable, and professional. I highly recommend Matrix and can't wait to get started on our project!
Our Experience
We did a tub to walk in shower conversion. My house is 43 years old so walls /floors have all settled so of course that means extra attention to detail. The team was very neat and cleaned up after themselves great. we had a few problems but they were all worked out to our satisfaction. Are crews were great like to send a thank you out to Alberto, Jeff ,Marco, Luis, Kirk, Mauricio. they made sure we were happy with are purchase. Thanks again everyone.
Basement Remodel
Our home was purchased as new construction and completing the unfinished basement seemed overwhelming. After a neighbor had a great experience with Matrix, we explored working with them, took the plunge and are grateful that we did. Matrix provided us with a “One-Stop-Shop” for a very complicated project. Their in-house design team started with our ideas and then came back with recommendations that improved the outcome. The project management team kept all of the trade teams moving like an orchestra conductor, kept us informed throughout the project and effectively dealt with the inevitable “curve-balls” that arose. Bottom-line, I would work with Matrix again and will recommend them to family and friends.
Love This Team
Matrix ripped out the old tub, gutted the bath area back to the studs, installed new drywall, new acrylic surround, walk-in shower with seat, and new ceiling fan. In and out in one day, with good clean-up after themselves. The Team: Shane, Anton, Vitalli, and Walter.
Installer Did An Excellent Job
Installer did an excellent job. Very personable person. Did a great job explaining the project when finished.
Everyone Was Professional
Matrix did a great job with out basement remodel! Everyone was professional and responsive to our needs.
Matrix Offered Options The Others Didn't
We had several people over to give us options on how to renovate our basement. Stuck in the 80s. Matrix offered options the others didn't. Make suggestions that improved our ideas. The crews they use are great. Prompt. Courteous. Always asked if we had questions and listened to our requests..Very Satisfied.
These guys were awesome
Great job, these guys were awesome!
Chicagoland Area Matrix Home Solutions
- 3050 N Kennicott Ave Arlington Heights, IL 60004
- (847) 613-4131
